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How do I make claims?

You can do cashless claims with our 1000+ networks or reimburse through our apps. You can access our apps for more details about claims.

When will my claims being processed?

Your claims will be processed straight away once we received all the required documents. You can always track your claim status through our apps.

Why is my claim not fully covered?

There are two reasons why your claim is not fully covered: it is either outside your coverage limits or not medically necessary. You can contact our customer centre for detailed explanation.