17 docs tagged with "order"

Yes, we believe your needs might change along the time. You can change your policy coverage during your policy renewal.

You can easily get a quote for your selected products in our apps. You can personalise your coverage based on your needs and estimate what your monthly price would be.

Definitely! We care not just about you but your entire family. You can select the best coverage to protect your loved ones.

Yes, you can select monthly or annually as payment term. By paying annually, you will receive one month premium discount on your coverage.

Of course! You can switch by cancelling your current insurance policy. Unfortunately we can't cancel for you. You may want to contact your current insurer by phone or email to cancel your existing policy.

We understand selecting the right product is not the easiest decision to be made. Don't worry: we provide a range of popular products for you to select or we can guide you through our lifestyle questions to suggest the best coverage for you. In the end, no one knows what’s best for you better than yourself. You can still customise our suggestions to suits your best needs. You can get through all of this with our apps.

Often the answer is no. You should check your work health insurance coverage. Most of the time, the coverage is included as part of a benefit package, with limits depending on the salary. We have done research which suggests medical cost can be more than 1-2x average salary especially when you need long and continuous medical treatments. If you are still curious there's more information in our product page.

Your policy will be renewed once your term is over (monthly or annually). Once you are covered you can renew up to 99 years old.

When you select co-payment that means the medical expenses are shared between you and us. When you select co-payment, this will definitely reduce your monthly premium payment. However, this is optional and you can always choose 0% co-payment and leave your medical costs with us.

Unfortunately, non-payment will cancel your policy and we really don't want this happen to you. We provide a thirty-calendar-day grace period. However, to save you from hassle, we will notify you when the payment is due.

Our product is a renewable annual term. Once you get covered, you can renew your policy up to 99 years old.

Insurance underwriting is a process to assess an applicant's risk. In Vida, we use a simplified underwriting process which involves asking several health questions.

You can choose from a variety of available payment methods including Bank Transfer, Virtual Account, Auto Debit, Credit Card, and Kredivo.

Our products have age limitations and unfortunately, we cannot insure you if you have any pre-existing condition. However, you still can insure your loved ones with us. Explore our products in our website.

Our core value is to put our customers first. In everything we do, we always try to add value for our customers. From the customer onboarding journeys, to managing your policies and getting your claims fast.

Your quote is based on your age and medical inflation. Hence every year, it will be adjusted accordingly.

No. At Vida, we do not require full health checks as part of our underwriting process. Every customer will only need to answer a few health questions for our simplified underwriting.